Pros
Good technology and innovation in their products
Kontras
I started last year when there was a huge amount of change going on. I read the reviews and for some reason, I ignored them. I was assured by my manager, and his manager that things were changing for the better. It started off pretty bad, and never really changed. They say over and over they really care about their employees, but even with the most generous consideration of the policies they push out, or the way they talk to employees, I was never able to believe that. They are so focused on profitability and putting money in the bank, that they've forgotten about the creators of those profits. You sometimes have to spend money on marketing, partners and employees to fuel growth. Instead, you get a company that is growing at a fraction of its peers, has big cash reserves, and spends money on stock buybacks vs. investing in growth. Over the last year, I've had at least 5 or 6 people reach out to me asking if this is a place they should work, and I've had to tell all of them to stay away. Here were some of the points I mentioned. - The pay is much lower than the industry by a huge margin. - The training you get as a new employee is an absolute joke! Not even 1/10th of what you will need! - I've never been at a company with so many channel and sales people who are not earning a commission check at all. - There have been so many people quitting, that many around you are new, and they all suffer from the same lack of even basic training. - They do not seem to have a focus on the small to mid-sized customers, so those customers are leaving at a furious pace; it's all about the huge enterprise customers - Your quota may be a million dollars for the quarter, but they will micro-manage a 10K deal that is pending. - Regarding the product, they do have a great product, but so do other providers. They think that prospective customers really care about every single detail you can spit out, yet all the other companies out there also have their own list of details. -They have almost no marketing presence which drives customers to you proactively. -They have very few incentives for the partner community where others like Palo Alto and Fortinet reward their partners quite a bit. With that, you will see very few if any leads from the partners. - The channel strategy is to recruit as many partners as possible without thinking of what value they may bring to the table. The result is nothing more than one partner cannibalizing another but no real growth happens