Pros
- Financially stable - Market Co-Leader - New technology each year - No layoffs that I'm aware of in several years - All the non-mgmt employees I've met are actually smart, dedicated folks who are trying to do the right thing.
Kontras
- Culture differences between Isreali HQ and North American business practices - All decisions go through the top three folks - Rarely market the company well - Very poor attention to customer service. This is a mgmt/structure problem, not an individual contributor problem. It is a constant struggle to achieve a satisfactory level of customer service. - The product line has grown beyond its original foundation, and the level of quality is showing. - The complexity of the licensing model is a source of eternal heartburn for both sales teams and customers.