Started out great, but..... - Mitarbeiter (anonym) bei ChartHop: Mitarbeiterbewertung

1.0
16. Okt. 2022
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay is at the middle/top end of the market, flex Fridays, nice people.

Kontras

Don't believe the high rating, leaving a good review is part of new customer onboarding at ChartHop. Engineers leaving in droves have made this product incredibly buggy. Sales has been tasked with absolutely insane numbers to hit for such a young company, many from that department are gone because of that, and management points their finger instead of looking at their planning. Support is swamped because of the increased bugginess in the product, and customer success has to keep customers from churning off of a nice to have product that is full of glitches, which they are doing unsuccessfully. Instead of hiring people to increase the products usefulness, they hired more salespeople. Stay away.

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Reaktion von ChartHop
3y
Thank you for your feedback. We're sorry to hear about your experience as a former ChartHopper. As a growing startup, our product is always evolving. While we regularly receive high scores from our employees, we take feedback very seriously and are constantly looking for ways to improve. We are committed to transparency, which is why we share company KPIs and metrics during our weekly All-Hands in an effort to rally everyone around our shared goals and areas of improvement. We regularly reconsider our goals and planning and are always identifying new ways to become more product and people first.

Mehr Bewertungen zu ChartHop entdecken

5.0
7. Jan. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Product is wildly impressive and everyone at charthop has been so welcoming and kind as new joiner. Everyone seems to be here for the right reason and it is refreshing how aligned Leadership is to their customers and driving business outcomes.

Kontras

Nothing yet, I would love to see Onboarding eventually back in person vs Virtual but I know that would only make sense when the time is right with many teams calendars.

5.0
19. Aug. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

- Fantastic, transparent culture. CEO openly shares company KPIs to the company, giving insight into company health (Stats like burn rate, revenue metrics, retention etc.). - Seeks feedback or questions from company population weekly to continue to improve and share knowledge. - Amazing work life balance. Management encourages taking time off, and they do by example. The company encourages folks live their lives while remaining dedicated to the cause and knows this leads to long term retention. - The platform is really really cool. It does take a while to master, but honestly, there are not very many products in the HR tech space that boast the magnificent UI + Configurability that ChartHop does.

Kontras

- The company just went through a very challenging period, really putting the organization to the test. 4 sizeable RIFs took place over a 1.5 year period, and the company really scaled back and revisited its finances and burn rate. However, targets have since been recalibrated and the company has stabilized and successfully pivoted to a new product offering, HRIS. There are clear signs of growth and it will now take place at a much more steady, organic pace which bodes well for the future.

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