Pros
Nice offices and a good London brand.
Kontras
Unfortunately, the biggest issue at this company was the CEO. In my experience, leadership was deeply toxic and unprofessional. The CEO regularly took full credit for team achievements while shifting blame downward whenever things went wrong. There was little accountability at the top and a culture of fear below it.
On work trips, boundaries were frequently crossed and behavior was often inappropriate and embarrassing for a senior leader. This created discomfort among staff and undermined any sense of professionalism.
Management through intimidation was common. Employees were openly threatened with termination, including comments that referenced staff having newborn children and “needing to think about their family” — which felt less like leadership and more like coercion. This created extreme anxiety and distrust across the team.
The CEO was also highly self-interested, spent excessive time gossiping about employees, and actively fueled rumors rather than focusing on strategy or execution. Decisions often appeared reactive and ego-driven, with very limited evidence of sound business planning or long-term vision.
Overall, morale suffered badly, turnover was high, and talented people left simply to protect their mental health.