Pros
The director and operations manager and trainers are absolutely amazing and deserve to be in the positions they are in. A lot of training and resources to do your job successfully.
Kontras
Coming into this position you typically start out as a temp licensed or unlicensed depending on which class you were recruited for. Since you start out as a temp you are also under the Academy not under Operations. The Academy has all and I mean every last one of the Leaders since I am not sure what to call them they aren't anything but senior reps bossing new people around, anyways they are rude, very negative, unapproachable and not very knowledgable which makes me think that's why they are still stuck in the academy. When in reality they should be fired for trying to put such a hostile environment in the work place, even their co workers in Operations steer clear.