The bad reviews are very true and good ones are senior management trying to change the rating - Client Account Manager bei Capacity: Mitarbeiterbewertung

Fact - All the good reviews you see are written by senior managers because of the partners getting upset. Just look at them yourself and think "Who speaks like that?". No training AT ALL or any communication between departments. Emails and concerns are ignored by not only your director but other directors as well. You will hear from the directors that they have too many emails to read. The position Client Account Manager or CAM is really a glorified data entry clerk. Not what I expected at all. You never know what atmosphere (good or bad) you will walk into in the morning. Even if you try to make a suggestion it will not be acknowledged unless one of the management group steals your idea and passes it as their own. The operations group is really lacking in resources leading to issues with majority of clients. For example no one in the group knows how to send Hazmat orders. The finance group is not going to help you at all. The bottom performers are never let go but the people that speak up get silenced by management threatening. In spring, summer, fall and winter the AC is on full blast. One of the partners has hot flashes All the VP's will sell you on how much the company is growing but fail to address the issue of clients constantly leaving.