Pros
Really professional, but isn't completely buttoned down. You can talk about the latest issues and get solutions for them then switch back to talking about sports, hobbies, life. A collection of very warm thoughtful people that move about the office and it's not at all uncommon to hear laughter through the offices. Everyone is in it for the clients and I love it. Good leadership with an open door policy whom are very easily approached with issues. I can depend on them to hear me out and work out a solution to my problem. Great perks for achieving goals and monthly meetings that take the time to give thanks to those who did something excellent for our clients and to each other. It's very collaborative with people more than willing to give assistance to anyone who needs it.
Kontras
Training was tough for me. There are a lot of clients that we handle and keeping track of them and their various set ups can be daunting, but time cures this. As long as you're flexible and adaptable you will be fine.