Negligible Support - Customer Services bei CXP group: Mitarbeiterbewertung

1.0
4. Apr. 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

High expectations from glossy sales pitch by representative

Kontras

IT systems shocking. Unreliable, frequently blocked access. IT support dismal. Campaigns are withdrawn at a moment's notice with expectation to carry on as normal for client although no job prospects. Frequently moving goal posts with little or no consideration for staff.

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1.0
25. Nov. 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

Nice people, good team members, that is about all I can say.

Kontras

Advert was misleading, terrible IT issues, being told that money would be withheld if IT not returned 4 days after handing in notice and asking how the IT would be returned. Do not know who you are working for CXP, Huntswood. Can never talk to HR department, Wages advertised at £10.25 per hour and then changed to £10 an hour at last minute. Holiday not paid and could not take before notice period. I can go on but this gives you a flavour of the company - avoid them!!!!

1
1.0
17. Aug. 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

None, unless you count the nearby cashpoints and shops. Office is easy located in centre of Glasgow

Kontras

Managers are rubbish, no clue on what processes are needed to be done on call. They put too much pressure on staff and don't are about the effect it has on physical or mental health. Several managers have breached Data Protection and yet still have their jobs. You cannot progress unless your face fits and are on personal terms with managers and higher ups. All in all, shocking. Also, HR Department is almost impossible to contact. STAY AWAY FROM CXP

3
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