Pros
Not many pros to working here. The pay is decent if you can stand working all day with inept management in all levels and all departments of the organization. The actual refinery personnel seem competent but higher level personnel in their office locations are truly lacking in professionalism and knowledge.
Kontras
The mid and upper management in their Sugar Land office and Kansas City office fight and argue non-stop over work assignments and who will do what. This really affects morale but the management doesn't care. The particular manager I worked for was extremely rude and incompetent with zero business acumen. The HR, Finance and IT departments are all pretty clueless when it comes to operating in an effective and efficient manner. You are expected to work VERY long days with no appreciation whatsoever.