Pros
- Direct Service Staff are some of the kindest people you will ever meet
- Client service provision is meaningful and rewarding
- Free Treats and Food on Occasion
Kontras
- No standardized policies or training for day to day work
- no updated or widely disseminated policies and procedures
- lack of transparency from Leadership and Board to supervisors and direct service staff
- Certain departments operate completely independent of official oversight and abuse their power of employees
- leadership actively lies to staff and makes promises they cannot or will not keep
- No actual HR department and thus no safe place to come with complaints
- unrealistic workload expectations
- refusal to enact policies that could benefit staff and clients
- lack of follow through, cross site collaboration, and communication
- lack of a welcoming work culture as some employees are cliquey