Pros
When I started working at ResCare (Educare) I was trained for 5 days in the main office located in Denton, Texas. The training at times was very informative, thorough, and clear. Training included informational lectures, slideshows, orderly training videos, first aid, cpr, medication counts, documentation procedures, code of ethics overview, payroll, and basic van training.
Kontras
Training in the Denton, Texas main office seemed pretentious. I felt that there was some unfair treatment going on at some crucial points. Unfortunately, while I worked at the Cherrywood branch in Plano, Texas there was a lot of very poor training and lazy leadership. The wage for direct care staff is horrible for those who are college educated: it is minimum wage to do stressful housekeeping, nursing aid, and behavioral tech tasks for 6 mentally disabled group home clients who lived in the house. During my stressful time there I encountered awful leadership that was very abrasive, impatient, and disgruntled. Attitudes in leadership alternated between overbearing and abrasive to uncommunicative and apathetic during the time that I worked. A few of the co-workers were somewhat helpful; however, one abrasive co-worker made coming to work very frustrating. Working with mentally disabled clients can be very difficult and depressing. So don't let people tell you that this is easy. The workplace atmosphere is dreary, gloomy, bizarre, and sometimes scary. I left everyday feeling drained.