Pros
People focus on connecting the day-to-day to what overall the company is trying to achieve (improving healthcare and helping our customers).
People are encouraged (and expected) to take ownership of their work - the bar is high and that keeps the best people motivated. Meanwhile, there's not much internal comparison between employees so everyone can help each other grow and improve.
Leaders care about doing the right thing and finding the win-win-win (one of the done.better. values) between customers, employees, and the company overall.
People are encouraged to be direct, which means "We tell the truth to our customers and each other. We hold each other accountable to Bluetree's expectations and our commitments. We have the courage and vulnerability to have tough conversations, including listening to each other and admitting our own mistakes." Directness as a value cuts out a lot of swirl and shows respect that people can handle issues likes adults.
Kontras
Lots of growth, which means sometimes change happens before all the change management can happen. That can be scary or unsettling for some.
High performing employees want to grow and progress in their careers. Despite pretty major growth, sometimes it seems like the company can't grow fast enough to create as many opportunities as this caliber of people would want. So that's an area to improve (figure out how to help people grow in a variety of ways even if formal roles and vertical progression isn't always an option).
Benefits have some room to grow. The medical plan is a lesser known one that is sometimes hard for nationwide employees to navigate.
