Pros
Free breakfast catering and ice cream stocked weekly. Generally lax work environment. Decent pay. Hours aren't as overburdening as most other QA positions. Immediate supervisors were good people who respected the team.
Kontras
Employs a ridiculous amount of contractors with almost no capability for advancement into full-time positions as the company is too stingy to pay for benefits. Regardless, employees are promised a chance of getting full-time if they work hard enough, which is a blatant lie: even my friend who was one of the most important tech staff in the studio, who often outpaced his full-time coworkers, was not brought on after the end of his contract. Most of the full-time staff looks down on the contractors and sometimes even takes credit for their work. Senior management almost never communicates or even acknowledges contract staff. Very cloak-and-dagger about unannounced information, to the point of management outright threatening employees that they would intentionally ruin their career in the gaming industry if they said leaked a word of new content. Horrible software and often dysfunctional hardware supported. Benefits are barely worth mentioning.