21. März 2025
Reaktion von BigTime Software
1yThank you for taking the time to share your perspective. We genuinely appreciate your thoughtful feedback—both the positive and the constructive.
It’s great to hear that your experience working with the Phoenix team included strong mentorship and opportunities to grow. We’re proud of the environment we’ve built to foster opportunity for professional growth, and it’s encouraging to know that made an impact during your time with us.
At the same time, we’re sorry to hear your concerns about recent organizational changes and our strategic direction. Like many in tech, we’ve had to navigate shifting market dynamics, and that’s meant recalibrating our focus in some areas. Our commitment remains steady: build a sustainable, resilient business that delivers lasting value to our customers. Investments in AI and targeted acquisitions are part of that strategy—not a departure from our core, but a way to strengthen it.
Your comments on internal communication and leadership alignment are also heard. Trust and transparency are critical to how we operate, and we know how important it is that leaders feel both connected to strategy and empowered to support their teams.
We’ll carry your feedback forward as we continue to evolve. Wishing you all the best in what’s next.
Melissa Ryan
VP People