Not What It Used To Be - Geek Squad Operations Agent bei Best Buy: Mitarbeiterbewertung

2.0
29. März 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Employee Discount (items sold at cost plus 5%), more PTO than other employers

Kontras

Unreasonable pay caps for positions, 3% annual raises (doesn't match inflation), poses as mental health friendly (they're definitely not), will allow you to get verbally abused by customers daily and still give them what they want, let go of over half the company in 2021 (including loyal employees of over 10 years) and replaced them with part timers. The CEO played it off as something she didn't want to do and that it hurt her, but then turned around and did that. The type of company to make INCREDIBLE profits and only reward management and not increase income for the people who bring in the money for them: the salesmen, the entry level workers. Will hourly announce on walkie-talkies about how many credit cards and Total Tech sales we make, then harassing us to get more, which comes off as so tone deaf when you've got employees barely scraping by with their income, expected to be customer's punching bags, working cl-opening shifts, expected to pickup on all of the cut jobs and not get pay raises for that increase in responsibility. This is the kind of company that will see the low morale and do nothing about it. The door is a revolving one, new faces that don't know the ugly history of this company in its recent years.

Mehr Bewertungen zu Best Buy entdecken

5.0
8. Sept. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Just what you would expect. Everyone friendly. Nice benefits.

Kontras

None at all. Great place to work.

1.0
7. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

No pros. Just don’t work here.

Kontras

This job adds little to no value, either for customers or for career growth. The primary focus is pushing credit cards and memberships that many customers don’t actually need, making the work feel repetitive and unfulfilling. The workplace culture and management are poor, and employees are often assigned busywork instead of meaningful responsibilities. There is almost no opportunity to develop product knowledge or apply any technical or electronics skills. Even the sales experience is limited since the role revolves around following scripted pitches rather than building genuine sales or customer relationship skills. Overall, it’s not a strong entry-level position for someone looking to develop transferable skills. There are many other jobs that provide better learning opportunities, stronger career growth, and more valuable real-world experience.

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