Pros
Some of the most hard-working, decicated, sincere, people in the advertising world. This applies ONLY to the working class grades such as tech director, user experience directors, art directors, flash developers, project & account management folks. Upper management is a whole different story. The is only reason WhittmanHart gets two stars. Without some of the great people that work there and make work enjoyable, it would be 1 star.
Kontras
It's a rudderless ship management is not capable of fixing. And even if fixed, the path to any destination is not evident. They are roughly a 10 year old organization that remains in start-up mode. Over the 10 years, they have reorganized (unsuccessfully) countless times. They have also changed names and bought other companies to grow the business. For example, remember MarchFirst? US WebCK? These are just some of its past failed incarnations and business purchases. Unfortunaley, with each purchase, the company has lost the bulk of accounts and projects it's acquired through the purchase. The bread and butter of the agency (and what has and currently keeps WhittmanHart alfoat) is Harley-Davidson. With little to no new business wins, Harley-Davidson sales in severe decline, and an unusually high turnover rate for employees, this ship may not stay afloat much longer.