Pros
According to mohali/chandigarh, and experience decent pay.
Kontras
This was one of the most frustrating workplaces I have experienced. There was little distinction between roles and responsibilities, with coordinators often acting as managers and multiple people exercising authority without clear accountability.
The work environment felt highly micromanaged. Employees were monitored for time away from their desks, and even short absences outside designated breaks were questioned. Fixed break schedules were enforced regardless of shift timing, and employees could be reported to senior management for minor issues such as taking personal calls.
Leadership quality was inconsistent. Some team leads appeared more focused on socializing than supporting the team, while performance expectations remained extremely high for everyone else. Favoritism and office politics seemed to play a significant role in how employees were treated.
Working hours were long, often extending to 10-hour shifts, with a strong emphasis on extracting maximum productivity rather than maintaining a healthy work environment. Feedback from employees did not appear to be taken seriously, and interactions with senior leadership could feel intimidating rather than supportive.
Overall, I found the culture to be stressful, overly controlling, and lacking in professional leadership and employee development.