13h
Thank you for taking the time to share this, even though we understand your experience left you feeling unheard. We want to be direct about one thing: billing integrity is something we take with absolute seriousness. Concerns of that nature are never something we dismiss, and if that was your experience when you raised it, we genuinely want to know more. That is not the standard we hold ourselves to, and it's not something we're willing to overlook. We also hear the broader frustrations you've shared — around workload, support for new BTs, scheduling, and supervision. These are areas we are actively working to improve, and your voice matters in that process. We'd sincerely encourage you to reach out to us directly at reviews@autismlearningpartners.com so we can have a real conversation. You deserved better, and we'd like the chance to listen.