Pros
The best people!!!
You can wear many hats and learn and grow in the areas that interest you
Fully stocked snack closet and fridge - with the good stuff!
Beautiful office
Good pay
Awesome affiliate non-profit that benefits education in Haiti
Rewarding to work with educators
Kontras
One guy at the top makes all decisions (the "partners" aren't real partners). He's clearly a smart guy but it was frustrating to be asked for input on products that were launching only to have none of the input put to use. Work was normally rewarding except when things suddenly shifted (ideas scrapped, directions changed), then it could feel a bit wasted. We kept losing customers for the same reason and it was never solved (integration with an LMS). Rather than building an integration with an existing LMS we tried to build one from scratch ourselves, but never finished it and then started working on other projects, all while losing customers who usually cited the same reason (say it with me): integration with a learning management system. It just wasn't as useful to customers without that, which sort of made the employees lose faith in the value they were bringing to educators, and since most of the employees were former educators it really impacted morale. Also, bit of a glass ceiling.