Pros
All of the leadership is amazing and really makes me feel like i have people I can turn to if I am struggling with anything. There seems to be a lot of room for growth not based on how long you have worked for the company but how good of a worker you are. There are multiple opportunities to meet new people and have a break from phone calls. The pay is extremely good for the type of work we are doing!
Kontras
Shift pick up can be sometimes not the best as the shifts go pretty quick. Trying to get the shift you want can sometimes be impossible as they may not have enough shifts available for you to work what you want or people will take earlier shifts later in the week so you have to either work late or work more than 5 days in a week. I had some issues wit the recruiting process but once I got to the point when i was appointed a training class it has been great.