Great place to work - Team Leader bei American Express: Mitarbeiterbewertung

5.0
10. Nov. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Great benefits and the ability to work from home were some of the perks. You get out of it what you put into it and I loved the people I worked with and the chance to be part of a team at the forefront of elite customer service.

Kontras

High-end customers can be a challenge so you need to know how to handle demanding requests and complaints.

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5.0
9. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Free lunch in the cafe. Everyone’s nice.

Kontras

Audit is just such a boring job. Lot of change going on right now

3.0
8. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Kontras

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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