Pros
Brand Reputation: American Express has a strong reputation in the financial industry, and it was initially a source of pride for me to be associated with such a well-known company.
Kontras
Mistreatment and Threat Perception: My experience at American Express was marred by mistreatment and a pervasive sense of being treated like a threat rather than a valued employee. This was deeply demoralizing and negatively impacted my overall job satisfaction. Recruitment White Washing: The company promotes an image of diversity and inclusivity in its recruitment efforts, but in reality, it often falls short of these ideals. The recruitment process seemed more focused on creating an image of diversity rather than genuinely fostering it, leading to a lack of authentic representation among employees. Unsociable Hours: The work hours assigned to me were extremely unsociable, which made it challenging to balance my personal and professional life. This lack of work-life balance had a detrimental effect on my overall well-being. Bias and Racism: The work environment at American Express was toxic due to the presence of bias and racism. It was disheartening to witness instances where certain employees were favoured or mistreated based on factors unrelated to their job performance. This not only created a hostile work environment but also contradicted the company's stated commitment to diversity and inclusion.