Beware the Enterprise Identity team - Software Engineer bei American Express: Mitarbeiterbewertung

1.0
7. Aug. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

They paid me for the month or so I was employed. Other than that....

Kontras

American Express is this great company with a stellar reputation for treating its customers well, so I thought they would have a strong engineering culture. It was the exact opposite: the house is on fire. Legacy codebase. Everything about how software development is supposed to be done is done the exact opposite at AmEx. Before working here I had only heard about the software Death March, here I saw it for the first time. Mandates coming from the CTO with tight and firm deadline. On the team I was on there were no daily standups or sprint planning. For the most part our team lead did not delegate work, hold meetings or answer messages on Slack; one time the developers were asked if we could commit to a feature delivery in three days without even having been told what feature needed to be done. No ticket grooming, no estimation, nothing! I wrote a long message in response and I think that's what got me fired. The hiring process was long and arduous and they were late with my start date. I had an offer from a startup I was really interested in and chose AmEx instead- a huge mistake I still regret. Avoid the EI team and possibly the entire company at all costs until they fix the process.

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5.0
9. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Free lunch in the cafe. Everyone’s nice.

Kontras

Audit is just such a boring job. Lot of change going on right now

3.0
8. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Kontras

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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