Great Company to Work For! - Manager bei American Express: Mitarbeiterbewertung

5.0
4. Juli 2014
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

* Great work/life balance, but comes in peaks and troughs often * Excellent brand on your CV * Great community and peers/seniors to develop yourself * Good benefits and over average remuneration * Truly global blue chip with a lot of opportunities abroad * Great office locations * Very flexible with home-working * Good holiday allowances

Kontras

* Need to improve support technology, like expense management systems, PTO trackers, etc * Could use CRM better * Salaries are on the peak of the bell-curve (or just to the wrong side), is a driver in some good people leaving * Need to remove some of the technological systems that are out of date and take up time from field-staff's day * sometimes you get thrown in the deep end if you're a joiner * training is below par * difficult to find adequate cover for some roles when you need PTO

Mehr Bewertungen zu American Express entdecken

5.0
8. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

Great work-life balance and benefits

Kontras

Outdated systems and people repeating work

3.0
8. Juni 2026
Empfehlen
CEO-Befürwortung
Geschäftsprognose

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Kontras

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle