Executive Travel Consultant - Executive Travel Consultant bei American Express: Mitarbeiterbewertung

4.0
1. Apr. 2018
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CEO-Befürwortung
Geschäftsprognose

Pros

Great benefits, wonderful co-workers - fantastic fams, lots of in house vendor visits, perks and bonuses were a sweet addition.

Kontras

Management was a little to be desired. They talk a good game, but when it comes right down to the nuts and bolts of the company, the managers and supervisors were all company oriented.....probably due to politics.. Very political company especially when it comes to management. You don't want to step on their toes--otherwise you are out the door. They did not stand behind me when a vendor was verbally abusive-eventually let me go from the company as a result of it. I was a top performer- received multiple accolades and perks from clients. But if management did not approve of the gift from a Centurion or Platinum card member- they made you return it. I worked for it - (in the customer's eyes, therefore I should of been able to keep it. I ended up bringing suit against them- I was paid off - to shut up !!! and then told I could NEVER work for the company again That was part of the settlement. I would have never sued to begin with - but felt it was an unlawful termination ....and I WON !!

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5.0
9. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

World class organization Culture Perks

Kontras

Work life balance Time off

3.0
8. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Kontras

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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