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      American Express

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      Bewertungen für American Express

      High stress. Training is lacking at best. - Customer Service Representative bei American Express: Mitarbeiterbewertung

      3.0
      9. Okt. 2017
      Customer service representative
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Excellent pay. Good benefits. Work from home.

      Kontras

      Extremely stressful work environment. The training is minimal at best. They pretty much throw you to the wolves and expect you to learn as you go. Then, God forbid you should make a mistake, they blame you despite the lack of training. I worked there for 3 years and was always a top performer but nothing you do there is ever good enough to allow you to move up, despite what they claim. Finally left because I was on the verge of panic attacks every day when it was time to log in. Just not worth the pay.

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      5.0
      9. Juni 2026
      Senior auditor
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Free lunch in the cafe. Everyone’s nice.

      Kontras

      Audit is just such a boring job. Lot of change going on right now

      3.0
      8. Juni 2026
      Consumer banking
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      - Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

      Kontras

      you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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