Pros
Crazy good benefits. They always buy food and candy for you for job well done as an office. When we have time, the office *tries* to have fun with theme days. Which defiantly breaks up the mundane.
Kontras
Current downsizing. Hiring college grads instead of experienced individuals. Takes over a year for company to have enough data to make adjustments to improve workflow. If you're a claims adjuster, you'll understand that on Mondays coming into the office, expect on average 15 claims that are due either on Monday or Tuesday to make intial contact... and of course, you cannot get a hold of. And not many can call out all 15 claims while balancing pending and returning incoming calls... not to mention assisting with general inquiry calls the office receives daily. Throughout the week, claims starts to slow down, you catch up, then its back on Monday for hell.