10mo
We take these concerns seriously and appreciate the chance to clarify.
Creating a supportive environment for our team is a priority and leadership and HR remain available to assist when needed. While lead quality can vary, our marketing strategy is built to connect with consumers who can genuinely benefit from our services, and we continually refine that process. In some cases, leads may be older, which is common in sales, but many of our advisors still close successful deals from them.
Our performance expectations are outlined from the start, and advisors are provided with the tools, resources, and guidance needed to succeed. When goals are not met, we make staffing decisions based on consistent and fair performance criteria on the milestone goals that apply to where one is in their employment.
Regarding the “Bait and switch” claim, we want to be clear that we do not engage in any misleading tactics. Every conversation is intended to be transparent about the services we offer, with the goal of providing ethical, solution-based guidance.
We believe our compensation model offers strong earning potential and review it regularly to keep it competitive in the industry. While experiences can differ, many of our advisors meet and exceed their targets and find the role highly rewarding.
We’re sorry to hear your experience didn’t meet expectations, but we’re glad to know your pay arrived on time and that IT was able to assist you quickly.