Pros
- you get to meet and work with some really cool and nice people
- most of the time, it's really chill
- the job itself is really easy once you get the hang of it
- the one raise you get after your first 90 days
Kontras
- corporate does not listen to their in-store employees or their customers
- got rid of the annual raises, which was one of the main incentives of the job
- unless you're the store manager or your store doesn't have a store manager, don't expect any decent hours
- something is always breaking or needs to be fixed/replaced
- corporate refuses to invest more money in better quality props, so they're always breaking
- hearing customers complain about how cheap and low effort the rooms are, knowing that we can't do anything about it because corporate doesn't seem to care
- the consistent ''mystery phone calls'' to test the employees, as if we didn't know how to do our jobs
- almost every piece of technology in the store is outdated or broken, making it difficult to use, especially on busy days
- the pay is laughable, especially given the lack of raises
- there are supposed to be bonuses that the employees get, but that's only if that store beats revenue from the year prior...which rarely happens
- depending on the store you work at, there will be less than 7 people employed there, making weekends and peak seasons harder to manage