Potential CSMs, apply here at your own risk... - Mitarbeiter (anonym) bei AlertMedia: Mitarbeiterbewertung

- Smart, humble, mission-driven teammates - A culture that values transparency and communicates often - Cares about employee growth and put a strong emphasis employee development and learning with lots of resources and programs to support - Meaningful work and a product that directly impacts the safety of customers and communities we live in - Growing and stable company - Leaders are approachable and care about their employees as people

- Pace is fast and not for everyone. - Like every growing company, priorities shift quickly and can be challenging to navigate at times. - Expectations are high

Nice office, catered lunch on Tuesdays, good product

The culture has changed drastically as the company gets closer to a sale. There’s a noticeable disconnect between executives and employees as leadership operates in its own bubble and doesn’t seem concerned with paying people fairly. As you’ll see in other reviews, the salaries are laughably below market (especially for Austin) and that feedback is not new. Leadership is aware, but with a potential sale on the horizon, it feels like the priority is maximizing profit rather than investing in employees. Promotions without salary increases happen here, which is frustrating. A title change with more responsibility and no additional compensation isn’t actually a promotion. Growth in general is very slow and not a real priority. The Learning & Development team does what they can, but “growth” here mostly looks like leadership trainings and courses that don’t lead to new opportunities or better pay. It just ends up being more work with no tangible benefits. Micromanagement exists at nearly every level, and there’s a heavy focus on optics. Being in the office and “seen” by execs often seem to matter more than the actual quality or impact of your work. Some managers tend to focus on things that don’t really move the needle. The lack of diversity in the Austin office is noticeable, and some of the DEI efforts come across as performative. There have been situations where concerns, specifically from minority employees, don’t feel like they’re taken seriously, which adds to the disconnect. Overall, it’s a fine place to start your career, but not somewhere you’ll grow or be paid competitively.