Pros
Original intention, of the agency, is to provide useful/needed services to the elderly citizens of Brevard County.
Kontras
Under the extremely poor leadership by the CEO, the agency has the highest turnover rate and lowest morale in its 51 year history. The CEO is obviously in over her head and is desperately trying to cover her ineptitude by micromanaging the agency to a standstill with her “one direction chain of command theory.” She uses intimidation to keep employees from voicing their concerns to the board of directors and employees are noticeably afraid to speak to each other, much less the board of directors. The work environment is very uncomfortable and no one is provided with the proper skills and training to perform their duties efficiently (no one stays long enough to provide a proper turnover to new employees). It appears, to the staff, that the information the CEO communicates to the board of directors is always spun in a positive light and not truly reflective of what is going on in the agency. The board is oblivious to all of this and at present seems to be around solely to rubber-stamp the inferior decisions of the CEO. If the board decides to maintain its current complacency and the business continues to fail, the board may be held legally responsible for the decisions of the CEO.