Eh.. Good for the 1st Year - Customer Service Representative bei Agero: Mitarbeiterbewertung

3.0
27. Feb. 2011
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CEO-Befürwortung
Geschäftsprognose

Pros

Good Environment, Air conditioned. Comfortable chairs, great benefits, excellent pay, nicely scheduled breaks, close to restaurants, They genuinely show their employees "thanks"

Kontras

They are very pushy about their numbers. Sometimes to the point it makes a person think "do you actually care about a customer".

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5.0
24. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Plenty of opportunities to move up. Staff quick to recognize skill and praise/reward.

Kontras

You're talking to customers on their WORST DAY. Sometimes they're pissed and it comes out at you.

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Reaktion von Agero
3w
Thank you for your feedback, we are happy to hear you are a part of Agero's impact.
3.0
14. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Offers Work from home, most everyone is willing to help when you have a question.

Kontras

Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

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Reaktion von Agero
2w
Thank you for your feedback. We will share with our leadership team.
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