Pros
In my time with this Brand, I worked in several locations. The best part by far were the people who worked in these locations. They were truly amazing. Most of the staff developed true bonds and worked together very well. Mainly because they had to learn to depend on each other. They offered a free shift meal to their "Fam". Salaries were not bad if you had experience and held your ground (not because they wanted to pay well but because they were always so desperate for Leadership). Promote from within opportunities are abundant, if you can stick it out long enough.
Kontras
Upper Leadership is completely disorganized and seems to try and figure it out as they go. They preach self improvement and spend most of their time trying to manage a certain way of thinking and forcing what would come naturally if they truly focused on their people. Development of business skills and knowledge was non existent unless you were lucky enough to have another Leader in the restaurant who cared enough to teach you. The District Leader was no real help. They were more focused on their Zoom meetings, checklists, and being home by 5pm. Forget any type of work/home balance. In fact, they tried to convince you that that concept was the wrong way to look at it. Instead they wanted work-life integration. Meaning you were basically on call 24 hours a day. It doesn't matter if you were on vacation or had the day off. You were expected to be on those meetings and answer those calls. The Core Values that they constantly talk about are routinely ignored if it gets in the way of whatever they want to do in the moment. Run... don't walk from this Company. It is not someplace you want to be.