Fijne plek om te werken - Sr Customer Success Manager bei Adobe: Mitarbeiterbewertung

- Awesome culture. I love going to work every day. People are really nice - exciting to be in the industry where a lot of innovation is happening - good work life balance - flexible RTO - two one-week shutdowns per year, unlimited PTO, global wellness days, great benefits

- Leadership lost its way. Missed huge opportunities in markets served by Canva and GenAI. Took the wrong bet on commercially safe models, missing out on huge opportunities that were captured by competing GenAI models. No clear strategy or vision from management about how to get back in track. Our products are losing market share every day and management seems to be lime deer in headlights, unsure what to do - Watching stock price deflating nearly every day is disheartening - Decision making is very slow. Takes ages to get things approved. - C-suite is mostly over 50 and often seem out of touch with latest AI and tech trends. Uphill battle sometimes to get them to see urgent opportunities that need to be acted on immediately - Adobe failed to organically develop major products in the last 20 years. Major recent ones; Firefly and Express; have not been successful.

The pay and benefits and that is it.

I have never worked anywhere that cared less about the humanity of its employees. Perhaps this is standard for tech - but the way I've been treated makes me feel like they are either looking for an excuse to fire me or want me to quit, and I've been here less than a year. Everyone is paranoid and gatekeeps information so they feel job security but then lashes out when you don't know enough to help them. This company needs to change everything if it wants to survive.