EVERYTHING - for an agency they literally lack all the attributes required for growth and success. They are more aligned culturally with an accountants office than a creative, marketing or sales driven organization. There is little to no career pathing for growth, even less around innovation and creativity on top of that much of the way the organization is run is quite antiquated. They are just entirely outdated - and that stems directly from how leadership thinks and approached leadership and business in general. Mentorship and communication is lacking entirely. Proper vision and leadership requires the ability to adapt and embrace change/knowledge, especially in an industry that is moving so fast. Technology within sales, marketing and advertising is having a large impact on the industry itself, therefore remaining relevant and able to actually produce results for clients requires a fast -paced, innovative and creative approach. They are methodical and process oriented, yes, but that does not make for long term growth. Culturally it's the worst environment I ever worked in. Diversity of thought is not permitted or looked upon fondly. The level of micromanagement and wasted time around that is almost unreal. For example, I literally received an email commenting on extra spaces within an email I sent (to an internal team member!) If you're looking for a steady paycheck and a "job" this may work for you. If you are not and instead someone who wants to build a career in advertising, marketing and/or sales this place will be waste of time, and more so an impediment to you growing and achieving within those industries. If I had not been so diligent about growing my network, engaging outside mentors and taking side projects while working there I think this could have derailed a lot of my career. You are just not going to get the experience and skill set needed for growth from this team or environment.