ASM Research

Gehört zu Accenture

Bewertungen für ASM Research

Good company - Service Desk Analyst bei ASM Research: Mitarbeiterbewertung

4.0

14. Apr. 2018

Service desk analyst

Empfehlen

CEO-Befürwortung

Geschäftsprognose

Pros

Good working environment. No micromanagement. Helpful senior staff.

Kontras

As contractors, most cons were a direct result of the clients' lack of knowledge and expertise in running a CRM desk. Reading a few articles and then trying to establish policy and procedures are not the way industry works. CRM desks require consistency in policy and procedures so that the analysts can implement them effectively and client's employees are not confused about the ever-changing procedures.

Mehr Bewertungen zu ASM Research entdecken

5.0

7. Mai 2026

Help desk technician

Empfehlen

CEO-Befürwortung

Geschäftsprognose

Pros

Easy to work with and get along with coworkers!

Kontras

No cons really at this time. Typical job!

3.0

4. Feb. 2026

Case analyst ii

Empfehlen

CEO-Befürwortung

Geschäftsprognose

Pros

Training was good. Coworkers are helpful.

Kontras

The pay! $18.81/hr is not worth the amount of work you have to do. They told us in training that there would be a minimal of 3 inbound calls. That was a lie. I've had more than 4 calls come through within the first 2 weeks. The amount of outbound calls you have to make are insane. It's a waste of time. And don't do the evenings because you'll do double the work on outbound calls with no pay differential. Everything is on a spreadsheet and the system that you do use doesn't work.

Bewertungen anzeigen nach: Hilfreich|Sterne|Datum|Alle

Bewertungen für ASM Research Service Desk Analyst – Bewertungen bei ASM Research Bewertung für ASM Research

ASM Research

Good company - Service Desk Analyst bei ASM Research: Mitarbeiterbewertung

Mehr Bewertungen zu ASM Research entdecken

Beobachtete Unternehmen

Jobsuchen