Pros
Simple entry level jobs are available, this can be a decent place to start. The people I work with directly are typically kind. The work is generally rewarding.
Kontras
When a contract expired and ASMR took over, they refused to accumulate PTO until each individual's anniversary date, even if it was a month before. This put many employees out months of PTO, some almost a year. The best accommodation they could provide was "We'll let you take 20 hours out of next year's PTO in the mean time". The benefits took a hard cut. barebones health care, minimal retirement, and they still force a number out of every pay check into benefits nobody can use putting the actual pay rates of employees well below standard for the job. Supervisors are inconsistent and not communicating. Standard procedure for one could have you written up by another over things as simple as taking a sick day. HR sometimes takes days to respond to requests or emails Training is standardized across all jobs, meaning IT workers have to learn things about how management decides what contracts are allowed, or what can't be accepted from a potential contractor etc. Even if it has nothing to do with their job. The structure is constantly shuffling and job retention is low, meaning it's difficult to even know who to talk to about a problem. Even the supervisors have different ideas of who's in charge of what. Overall, this workplace suffered a pay cut, massive benefits cut, reduction of staff, and large changes to work load simultaneously the moment ASMR took over, and not one employee here has been happy with their job since unless they're in a manager position.