Pros
Most of the staff are friendly Free uniform Staff discount
Kontras
Many areas of the store are understaffed, yet management expects one person to do the same job that realistically takes at least two people, leading to a vicious cycle where people are overworked to the point of resigning. To add insult to injury, my store is cutting hours due to “overspending on wages” - I would love to know how they determine this, and what their rationale is behind these cuts, as we are constantly short of staff. Very little support or training when getting started, aside from useless online “training” courses. Customers treat you as subhuman sometimes, but that’s to be expected (unfortunately) with retail. Essential equipment such as scanner guns are scarce and often malfunctioning. Overall poor organisation - colleagues are constantly getting asked to help out other departments because of staffing issues. Also management are slow to solve any issues - still waiting on a locker after 3 months working there, which is a security risk, despite asking multiple times for this to be resolved. Poor management has turned what could be a simple and relatively pleasant job into something extremely stressful.