Pros
ASAP Staffing is very good at picking quality Operations Managers to lead their facilities. Since they are a staffing agency for professionals, there is usually the opportunity to transition from a contract employee to non-contract employee within a reasonable amount of time. They are also do a good job in diversifying the fields they recruit for, which in turn makes the company solid and presents the potential for it to become an industry leader in the future.
Kontras
From a call center perspective they are relatively inexperienced, thus sometimes agreeing to changing client expectations that are not reasonable. Unfortunately the burden to meet these metrics falls on the agents themselves and little to no compensation is given to them because of he failure to accurately bid contracts. In a state like Arizona it is far too tempting not to exploit the lack of worker's rights and ASAP unfortunately does this often in the area of compensation and lack of benefits for very talented hard working employees.