It can be good but there's a lot to fix - Mitarbeiter (anonym) bei AIG: Mitarbeiterbewertung

terrible cumbersome technology, rush to release systems that are not ready. Too many ways for things to slip through the cracks with multiple systems that aren't kept up. IT is outsourced and not 100% up to speed on software applications. Not much accountability for those who don't follow procedures. There doesn't seem to be raises (bonuses yearly but no cost of living salary increases). A lot of movement to off-shore supporting departments. Cutting of basic office systems (voicemail) can't look good to customers.