Great company, but needs to modernize - Program Manager bei ADP: Mitarbeiterbewertung

4.0
3. Aug. 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

Great associates. The team is all important in this culture. Respected corporate staff as they were actually trying to move the company forward. Good benefits and perks. Room to grow if willing to locate at company expense.

Kontras

Sales wags the dog and their goals and metrics were completely opposite from service objectives which set up a contentious relationship between the 2 teams. Guess who ALWAYS won? VPs would say one thing and do whatever sales demanded. Divisional senior leadership was inconsistent in action though they were consistent in messaging. Business units operated completely separate which created chaos when working on "shared" projects. Antiquated software, processing systems, and doing things the same way because,"well, that's how we've always done it."

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Reaktion von ADP
4y
Thank you for sharing your experience and feedback with us on Glassdoor. We are glad that you enjoyed your time at ADP and we value your contribution. We will share your insights with our leadership, so we can better improve our process.

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5.0
27. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very stable organization with secure income earning opportunities.

Kontras

No company is perfect but I do not have any specific cons I expect to apply to all.

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Reaktion von ADP
1mo
Thank you for the fantastic review! We are thrilled that you love working at ADP and appreciate the positive feedback you have shared.
1.0
4. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Kontras

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

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Reaktion von ADP
1w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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