Pros
There are literally none. This is the worst company I have ever worked for in 20+ years. The "culture" of this place is toxic and not what those little bumper stickers and their statements project.
Kontras
Upper-Management doesn't have a clue. When they see numbers they don't like the only thing they usually do is move people around. YOU WILL be moved constantly. The Winter Garden location has had 6 GM's in a little over 2 years and that should tell you something. Your contract says 44-hours but be prepared for 60 a week . If you have a good work ethic they will exploit you. They give raises and promotions based strictly on favoritism instead of actual merit. They hire hourly employees at minimum wage and hope that people will leave tips in a jar for everyone to split. It's fast food wages and for managers it is way below industry standard. Training (if any) is a joke. More like a "4 Rivers-Figure-it-out" training program where you will have to figure it out for yourself. It is basically Fast-Food BBQ. Meats are held at incorrect temps for FAR too long. There is a standard but if it impacts your budget the standards go out the window. They have transitioned and are further transitioning to more pre-made items from some factory that stamps things "for institutional use only".