Pros
Getting paid each fortnight. Going home at the end of a long day.
Kontras
A hotline that has Assessors working as call centre operators/receptionists. Excessive case workload over 70 claims per assessor with no support provided to compelte the required actions. Team Managers that have no control over work and no confidence in approving actions. Techies/QA run all claims with unrealistic requirements placed on assessors who then need to place these on to the claimaints. No support for assessors, managers are more interested in reports that do not change anything. Excellively high staff turnover which management do not want to discuss. Depressed and stress staff culture encourgaed by management. Way too many chiefs and not enough indians. Frowned upon should you want to actually tak a lunch break.