• Act as primary technical authority during real-time dispatch incidents
• Troubleshoot all issues impacting generation dispatch, SCADA, AGC behavior, market instructions, TSO communications
• Implement and validate configuration changes when required
• Understand and distinguish market vs real-time operations
• Interface with operators & dispatchers, TSO operational contacts, infrastructure and network support service providers, Asset Dispatch vendor 24/7 support
• Lead incident communication, escalation, and resolution according to SLAs
• Provide 24/7 on-call support (weekly rotation) for the Asset Dispatch solutions in use
• Support and troubleshoot Asset Dispatch functional and technical configurations and perform advanced root cause analysis

• 6+ years of work experience in a power production, utility or trading environment, and preferably with knowledge of the energy markets
• Expert in Asset Dispatch functional and technical configuration
• Expert in Power systems, generation dispatch (market-based, real-time) and AGC logic
• Advanced knowledge in SCADA within a dispatch environment
• Some level of experience in developing interfaces to 3rd party systems (Python, Java)
• Working knowledge of Virtualization, networking fundamentals (routing, firewalls, certificates), Linux and Windows servers
• Solid expertise in incident management under high-pressure / real-time environments
• Clear, structured communication with operators and external stakeholders
• Experience working under SLAs and escalation procedures
• Experience working with external service providers (delivery follow-up, contract management, etc.)
• Educated to at least degree level or an equivalent in a business, computer science or a similar technology or engineering discipline
• Fluent in English; competency in French is advantageous

TotalEnergies has developed a strong expertise in oil and biofuels, natural gas, LNG, and electricity trading. Trading entities are based in Geneva, Paris, Houston and Singapore. TotalEnergies installed its European trading hub across in Geneva, which now bring together very large teams around trading activities: TotalEnergies Trading & Shipping (T&S) and TotalEnergies Gas and Power (TGP).

TotalEnergies Gas and Power (TGP) is the trading arm of TotalEnergies in the field of low carbon energies. As such, it operates in fast-evolving market dynamics influenced by internal and external factors that require constant adaptation and evolution.
The Trading division in Geneva is responsible for optimising the purchase & sales portfolios of gas, electricity, CO2 emissions, dry bulk, and LNG in all recognised markets worldwide, in compliance with the Company trading guidelines.
In such context, TGP helps to ensure growth and profitability to a key segment of the business in order to reach the objective of Carbon Neutrality by 2050.

Our Culture
We are committed to meet the energy needs of a growing population and we are committed to the energy transition. The volatility of the energy trading markets requires excellence in risk management and a culture of innovation. We are fully embracing the digital revolution.
Our people flourish in an environment that promotes expertise, entrepreneurship spirit, agility and a purpose-driven culture, generating boundless opportunities to learn, grow and achieve collaborative success.
Reinforcing the competencies of our people is a key pillar of our culture: we train our people to ensure their development and we pledge to encourage safety in all our actions.
We look for passion, ambition and open-mindedness. While we evolve in a demanding industry that requests to be always on the edge, we cultivate a friendly workplace where our people feel good, where team spirit and respect guide our daily routine, where the diversity of our people and their skills create a nourishing experience for all of us.