Black Tap Craft Burgers & Beer is the new take on the classic burger joint. Our location in Zürich is looking for individuals interested in joining our team as a WOW Server. You’ll be the face of our restaurant and responsible for our guests’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus, and serving food and beverages. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you. Your ultimate goal will be to provide high-quality service that will help us maintain and attract guests.

Responsibilities

• Prepare restaurant tables with special attention to cleanliness, sanitation, and order
• Attend to guests upon entrance
• Present restaurant menus and help customers select food/beverages
• Transmit orders to the kitchen and bar by recording guests’ choices, identifying special needs or requests, and noting the timing of delivery
• Serve food and beverages by picking up and delivering orders to guests from the bar, kitchen, and service areas.
• Answer questions or make recommendations for complementary products
• Collaborate with other restaurant servers and kitchen/bar staff
• Maintain guest experience by timely inquiries of their needs, removing food and drinks as completed, replenishing utensils, refilling glasses, being alert to spills, and general tidiness of table and guest areas.
• Obtain bar and meal revenues by totalling charges, final presentation of the correct bill, payment processing, and delivery of accurate cash change, credit card, and charge receipts.

Skills

• Excellent people skills with a friendly attitude
• Proven restaurant serving or waitering experience
• Hands-on experience in cashier duties
• Attention to cleanliness, sanitation, and safety
• Patience and customer-oriented approach
• Responsible and trustworthy

Black Tap is an Equal Opportunity Employer

Job Types: Part-time |

Restaurant type:

• Upscale casual restaurant

Benefits:

• Daily tips on the calculated percentage

Shift:

• Day shift
• Evening shift

Experience:

• Serving: 1-year minimum
• Restaurant: 1-year minimum

Work Location: Black Tap Zurich

Required language(s)

English - Fluent

German - Basic

Required Swiss Permit

Benefits:

• Employee discount

Application Question(s):

• At Black Tap we deliver WOW experiences to our customers. What would you understand from that?

Work Location: In person