We are seeking a passionate Head of Customer Service w/m/d to lead our team of 7 customer service representatives in delivering exceptional service to our customers (medium-sized companies).
You ensure long-term customer satisfaction and success for the company, by meeting the customers' needs and actively improving their return on investment.
If you have relevant experience in managing teams, laying out a strategic direction, and delivering results in a service-focused environment, then we can’t wait to get to know you!
Find out more about our unique culture and why you should work at JobCloud.
Our FELFEL fridge is always full of tasty dishes for a fair price - Home Delivery also possible!
Work from the office, from home, or both
Moms: 16 weeks. Dads: 3 weeks. Fully paid. Enjoy!
Up to 650.- for public transport and a Half-Fare Card for free!
With us you are privately insured in case of accident!
For free! Generally English, German and French classes, but others are also available
Occupational pension: we cover 60% of the contributions
We cover 50% of the costs if job relevant :)
Marina
Senior Talent Acquisition Partner
Phone: +41 79 349 32 51
By the way: We don't care about your skin colour, your gender identity or your beliefs... Come as you are, you are just good.
You've surely heard of jobs.ch. This is just one of the many brands owned by JobCloud. We are the leading player in Switzerland’s online job market and want to make job search and recruitment as easy as possible. Love what you do – we make employment happen!
Viele Benefits wie: Verpflegung, Bootcamp, Fahrzeug (Velo oder Auto), Massage, etc.etc.
Benefits are outstanding, from holidays, education support and courses, and work from home opportunity.
The compagny offers many advantages