Arbeitgeberbewertungen für Domestic & General Group | Glassdoor.ch

Bewertungen für Domestic & General Group

Aktualisiert am 14. Februar 2019
251 Bewertungen

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Befürworten Geschäftsführer
Domestic & General Group CEO Ian Mason
Ian Mason
83 Bewertungen

Mitarbeiter-Bewertungen

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  1. „Mal so mal so”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt nicht
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Domestic & General Group gearbeitet

    Pros

    Nette Kollegen, Zusammenhalt, interessante Aufgaben, Abwechslung

    Kontras

    Management, Headquarter, Keine Perspektiven für junge Talente

    Rat an das Management

    Gegenüber dem Headquarter öfter mal die Stirn bieten. Junge talentierte und motivierte Mitarbeiter nicht verheizen sondern fördern.


  2. „Petite PME sympa dépendant d'un groupe avec quelques points à améliorer”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Directeur in Paris (Frankreich)
    Akt. Mitarbeiter - Directeur in Paris (Frankreich)
    Empfiehlt
    Positive Prognose

    Ich arbeite in Vollzeit bei Domestic & General Group

    Pros

    Localisation à Paris et les personnes sont sympatiques et dynamiques. Le groupe est en pleine croissance

    Kontras

    locaux exigus et parfois la communication est au compte goutte

    Rat an das Management

    Changer les locaux exigus pour des locaux modernes
    Aligner les salaires au marché

  3. „Domestic and General”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter

    Ich habe in Vollzeit bei Domestic & General Group gearbeitet

    Pros

    - Good base salary compared to similar roles at other companies

    Kontras

    - Uncapped commission was taken away and replaced with a ‘bonus’ for hitting targets which is peanuts in comparison, despite the increased basic wage.


  4. „Great Management, Decent Company”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Customer Sales Representative (Whirlpool) in Nottingham, England (Vereinigtes Königreich)
    Ehem. Mitarbeiter - Customer Sales Representative (Whirlpool) in Nottingham, England (Vereinigtes Königreich)
    Empfiehlt
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Domestic & General Group gearbeitet (Weniger als ein Jahr)

    Pros

    The management are fantastic (in Nottingham at least).
    The people on Whirlpool are great to work with.
    The benefits are good such as healthcare, cycle to work, pension scheme etc.

    Kontras

    The hours are all over the place.
    The people in other departments can sometimes be rude and unhelpful.
    Not much communication for senior sections of the company.

    Rat an das Management

    Sort out other areas of the business such as Reso, and PR as many of the cannot be bothered to help and it gets to the point where agents spend ages trying to sort a customers problem that isn’t there job purely because other departments are unhelpful. Also, sort out the relationship with Hotpoint as they are absolutely abysmal.


  5. „It's getting better but still work to do”

    StarStarStarStarStar
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Brighton, England (Vereinigtes Königreich)
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Brighton, England (Vereinigtes Königreich)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Pros

    D&G are alway willing to look at ways to improve, and they have undertaken huge transformation of their products and sales techniques which is great.
    Great salary for contact centre agents.
    Good opportunities to develop if you have a can-do attitude and can prove yourself.
    Lots of great, passionate people, especially in the call centre - everyone wants to help each other out and the One Team value really comes to life in this part of the business
    Local discounts on food are excellent, the free insurance plan is a great benefit, and discounts are available on additional plans too.

    Kontras

    There's always promise of change but the stuff that impacts the employees never seems to, which makes it feel like you're being paid lip service and the senior leadership don't really want to change.
    Some salaries aren't competitive such as team leader, so we don't attract the high quality people we need in their kind of roles.
    D&G want people to embrace the company values but nothing happens if people don't so they lose their impact as some employees, including some senior level ones, get away with treating other people poorly instead of taking accountability for their own failings.

    Rat an das Management

    Review salaries for non agent roles, look at similar jobs in other organizations and make yourself competitive, until things change on a cultural level, better pay is your only lever to keep talent.


  6. „D&G Nottingham”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Sales Agent in Nottingham, England (Vereinigtes Königreich)
    Akt. Mitarbeiter - Sales Agent in Nottingham, England (Vereinigtes Königreich)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Domestic & General Group (mehr als ein Jahr)

    Pros

    I like the people I work with. My manager gives me loads of support. OM are making a difference and you can really feel change with the new site manger. Get good training to help meet targets. QA is much better and new commission means I make more money and its fairer

    Kontras

    Shift patterns are rubbish. I can't arrange my life because always having to work different hours and days

    Rat an das Management

    Get fixed shift patterns so people can plan their lifes.


  7. „Domestic and general Nottingham branch”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Neutrale Prognose
    Keine Meinung zu Geschäftsführer

    Ich habe in Vollzeit bei Domestic & General Group gearbeitet

    Pros

    Nice friendly colleagues, decent pay and breaks

    Kontras

    Work until 11 pm, micromanaged so always have to be on your toes. Never know when the next meeting will be

    Rat an das Management

    Give more opportunities for staff to develop.

  8. Hilfreich (1)

    „Okay for the short run”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Full Time Staff in Wimbledon, England (Vereinigtes Königreich)
    Ehem. Mitarbeiter - Full Time Staff in Wimbledon, England (Vereinigtes Königreich)
    Empfiehlt nicht
    Negative Prognose
    Negativ Geschäftsführer

    Ich habe in Vollzeit bei Domestic & General Group gearbeitet (Über 5 Jahre)

    Pros

    Wimbledon office location is good.
    Free coffee/tea. Fruits once a week
    Decent local discounts
    Some talented people who are interested in working towards propelling the business forward, but mostly they get sidelined or move on to other roles/companies.

    Kontras

    Management pretends to listen to your concerns, but then nothing happens
    Understaffed, especially in Staff functions like Legal, HR, Procurement and Finance. This is due to high-turnover.
    Low pay and pay rise is minuscule. Bonuses are rarely what they are promised.
    Employee turnover much higher than industry and you come to know why
    Poor planning of IT infrastructure
    Blame culture - departments are busy pointing fingers, rather than finding a common solution. Higher management turns a blind eye to this.
    Many departments work in isolation, unwilling to work with other departments to protect their budgets.

    Rat an das Management

    Invest time & resources in areas which are lacking. High turnover is not going to get resolved unless the culture of the organisation is changed.


  9. „Good Money if you're prepared to risk Health”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Neutrale Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Domestic & General Group gearbeitet

    Pros

    Free fruit, healthcare, pension, discounts in nearby stores and overall good benefits package
    Comprehensive training and on-boarding with down-to-earth people
    Learning on the job and applying training, sharing best practices encouraged

    Kontras

    They will pay you well, but always look for reasons to part pay you
    High-stress environment, not for the faint of heart
    The processes around health and general well-being are convoluted and long
    Inter-departmental communication problems and assumptions leading to errors are a common occurrence

    Rat an das Management

    Continue to try finding a balanced approach, keep having dialogue with those on the lines as well as those in the back-end.


  10. „good company”

    StarStarStarStarStar
    • Work-Life-Balance
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    Ehem. Mitarbeiter - Business Analyst
    Ehem. Mitarbeiter - Business Analyst

    Ich habe in Vollzeit bei Domestic & General Group gearbeitet (Über 5 Jahre)

    Pros

    good company but no progress at all

    Kontras

    no progress especially at the lower level