Pros
- Good mission: making higher ed accessible - Remote first
Kontras
- CEO’s communication was consistently confusing and lacked clear strategy - Harsh, frequent criticism of work without constructive feedback or support - Left employees to navigate dysfunction entirely alone - Most meetings consisted of CEO monologues that were impossible to follow - Teams abandoned OKRs and goal-setting frameworks, created confusion - No investment in resources or professional development - Fully remote with zero meaningful opportunities to connect with colleagues - Predominantly hired very junior, extremely low-cost labor from India and Philippines - Cross-cultural communication issues with no organizational support - Team members either completely disengaged or staying because there is little oversight - High turnover with people being fired constantly -Company knowledge management (Notion) was chaotic and impossible to navigate - Critical information was either missing or buried -Constant confusion about processes, decisions, and priorities - Used questionable legal workarounds (Malta) to obtain university accreditation -Pursued predatory acquisition strategy targeting struggling universities -No psychological safety, employees afraid to speak up or ask clarifying questions - Isolated, unsupported work environment