Pros
• Remote flexibility (depending on what mood UPS was in) and unlimited PTO
• A few great coworkers who tried to make the best of a bad situation
• UPS affiliation gave us a foot in the door
Kontras
• The company was on a downward spiral well before the Stord acquisition
• Bala, UPS CTO, actively pushed for the acquisition by Stord in an apparent effort to secure his own contract renewal in June—self-preservation at its finest
• Stord unknowingly inherited a weak, unstable book of business with limited profitability and tons of churn
• Constant restructuring, shifting priorities, and lack of communication left teams disjointed and demoralized
• High-performing employees were let go or burned out, while politics kept underperformers or low paid employees in place
• Leadership repeatedly promised change but never delivered—goals moved, quotas inflated, and support was minimal
• Culture was surface-level at best, with little accountability or trust in management
