Virtual Identity

Virtual Identity fosters an open and collaborative environment - Customer Success Engineer bei Virtual Identity: Mitarbeiterbewertung

4.0

8. Jan. 2025

Customer success engineer

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CEO-Befürwortung

Geschäftsprognose

Pros

Open and inclusive work environment. Supportive culture that values creativity and collaboration. Opportunities for personal and professional growth. Team-oriented approach to problem-solving.

Kontras

Workload can sometimes be intense during peak periods. Processes can occasionally feel complex or unclear.

1.0

29. Okt. 2025

Performance marketing manager

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CEO-Befürwortung

Geschäftsprognose

Pros

The remote equipment provided is adequate. Projects can be exciting but naturally it depends on your likes and dislikes.

Kontras

Management style truly needs some work. You can ask for support however many times as you want, chances are you still won't get it. If you are remote, unfortunately that will be an issue (but only after 6 months). Unfortunately, I had an incredibly negative experience in a meeting (to resolve conflict, that wasn't there to begin with) in which the topics were handled with little to no professionalism. Once I spoke to my direct manager about it, they attributed it to a cultural difference and that I shouldn't take it to heart, when in reality I wasn't even allowed to speak up for myself and blatant miss information was used as fact. Overall, I would say not worth the stress.

Reaktion von Virtual Identity

7mo

Thank you for taking the time to share this feedback. We’re truly sorry that you had this experience at VI, especially feeling unheard and unsupported, and encountering an unprofessional situation in a conflict-resolution context. That is not the experience we want anyone to have here, and we understand how frustrating and stressful this must have been. We appreciate your concrete suggestions regarding management, psychological safety and HR independence. We are committed to improving how we support remote colleagues, strengthening manager training around feedback and conflict handling and ensuring employees have safe, confidential channels to raise concerns. While we can’t change your experience, we can learn from it. Thank you again for your feedback!

Virtual Identity fosters an open and collaborative environment - Customer Success Engineer bei Virtual Identity: Mitarbeiterbewertung

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